Don Handy and his guys are unbelievable. Everyone has been courteous beyond belief.
In the initial meeting with Don and his counter part, they were so knowledgeable and with their presentation, marketing material, government requirements for Fairfax VA, and they laid out what to expect every step of the way.
The day the guys arrived, they performed the service exactly how Don had depicted it to be, step-by-step. The next day when the inspector arrived, he had even said that these guys come highly recommended by the Fairfax County because of their attention to detail and they have full confidence that Remove A Pool will remove my pool correctly, efficiently to protect my property values.
There is nothing negative I could possibly say about these guys. In comparison, I had 3 bids other than Remove A Pool, one never made an attempt to look at it (only send a quote via email). One had a single sheet proposal and the last one had a hand-written proposal on a form you buy from Staples and this guy looked like he came right from a construction site. I had my return phone call from Don in less than 30 min after I submitted the request on their website and he was out at my home the next day.